Business Calling and Texting Inside Microsoft Teams
Mobex connects your Microsoft Teams account to the phone network using Direct Routing or Operator Connect, so you can call and text from Teams just like a desk phone — without needing an E5 license or Microsoft Calling Plan.

Our solutions are crafted to enhance the efficiency of your operations and significantly reduce your communication costs.
True Mobility & Flexibility
With Mobex, your team can work from anywhere without missing a call or message. Whether in the office, at home, or on the go, everyone stays connected through Microsoft Teams with full calling and texting capabilities.
Keep all WhatsApp messages in one shared workspace. No more lost chats or siloed communication—just one clean, organised inbox your whole team can work from.
Protect sensitive business data with enterprise-grade controls. Ensure all conversations are stored, monitored, and aligned with compliance requirements.
Happier Clients
With WhatsApp Business integration inside Teams, your team can respond quicker, follow up better, and convert conversations into real results.
Customer Touchpoint
Track response times, conversation volumes, and team performance from a single dashboard. Make informed decisions with full visibility across your customer engagement channels.
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All-in-One Communication
Use Teams Like a Desk Phone
Tailored to Your Needs
Keep Your Numbers, Gain Flexibility
Send and Receive Business Texts Directly
in Microsoft Teams
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Whatsapp Texting
Integration of WhatsApp to your Teams system to manage client and team conversations. Keep business messages organized, secure, and compliant under one platform.
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Shared Numbers and Group Messaging
Assign one number to a team or department so multiple users can manage conversations. Use group texts or send messages to many contacts at once.
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Message Logging and Compliance
Keep a full record of all text conversations for accountability. Messages are archived and accessible to meet business or industry requirements.
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Real SMS Inside Teams
Send and receive texts, including images and files, directly from the Teams interface your team already uses. No extra apps needed.
Work from anywhere.
Whether you're looking to enhance your current system or replace it entirely, Mobex offers the flexibility and features your business needs to thrive.
Frequently Asked Questions
No. Mobex connects Teams to the phone network through Direct Routing or Operator Connect, so you can use Teams for business calling and texting without upgrading to E5 or buying a Microsoft Calling Plan.
Microsoft does offer SMS inside Teams for users with Microsoft Calling Plan phone numbers, but it’s currently limited to U.S. (including Puerto Rico) and Canada and requires SMS registration and setup by an admin. If you need business texting features like shared departmental numbers, group messaging, MMS, and stronger controls for visibility and record keeping, Mobex adds those capabilities in Teams, and it works with Direct Routing or Operator Connect too.
You have options. Mobex can replace your existing system or integrate with it, and it adds PBX style functionality in Teams so your team can use Teams like their day to day business phone.
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